Here you'll find answers to the most frequently asked questions. If you haven't found what you were looking for, contact our support at support.techland.pl or ask on our Discord channel.

Pilgrim Outpost

• What is Pilgrim Outpost?

  Pilgrim Outpost is an all-in-one hub for Dying Light fans. Players log on to Pilgrim Outpost to activate special Bounties, earn exclusive rewards, start extra objectives for in-game events, follow the latest news, enter community contests, and more!
• What happened to TechlandGG?

  TechlandGG has been turned into a main hub for all of Techland’s online services. Users looking for features that were once on TechlandGG, like quests, rewards, news, etc., can find them on the new website, Pilgrim Outpost.
• What happened to my TechlandGG account, XP and Levels?

  Your TechlandGG account was turned into a Pilgrim Outpost account. Your profile history, claimed rewards, connected platforms, XP and Level progress, etc., have all been saved and transferred over.
• What happened to quests for the original Dying Light?

  Quests have been renamed to Bounties, which serve the same function and can be accessed through Pilgrim Outpost.
• What happened to my experience points for Dying Light quests?

  All experience points (XP) were converted to Reputation Points.
• Why didn't the same amount of Pilgrim Tokens transfer over from my previous TechlandGG profile?

  In the TechlandGG system, each level granted users a unique weapon, outfit, or some other reward. The number of Pilgrim Tokens may not have the same number next to it, but it does have the equivalent value that it had in the previous system.
• What are Bounties?

  Bounties are additional tasks activated through Pilgrim Outpost and must be completed in Dying Light or Dying Light 2 Stay Human to earn unique in-game rewards. Users must log in and link their gaming platform(s) of choice in order to activate them in the ‘Bounties’ section. Every week, Pilgrim Outpost generates 6 new Bounties that can be activated.
• How can I activate Bounties?

  Players must register a Pilgrim Outpost account, connect it to their gaming platform (Steam, PSN, Xbox, Epic Games Store), update their Dying Light or Dying Light 2 Stay Human game, play your game at least once, and have a stable internet connection.
• What are rewards?

  Rewards can be bought on Pilgrim Outpost and used in Dying Light and/or Dying Light 2 Stay Human. Players must first complete Bounties to rank up and earn Pilgrim Tokens, which they can spend on various exclusive items in Armory.
• What type of rewards can I get?

  Pilgrim Outpost is constantly adding new rewards in Armory. There, users can buy unique weapons, outfits, charms, paraglider skins, consumables, and so much more! It’s a huge assortment of items rarely found anywhere in the games. Dying Light 2 Stay Human players can even get the Outpost Drop for a chance to obtain exclusive Legendary weapons.
• What is an Outpost Drop?

  It’s a pack that includes Villedor’s most useful equipment, like resources and a random weapon of Artifact rarity or higher. Players have a chance to receive exclusive Legendary items for combat (The Grief, The Exile, Outpost Defender, Pilgrim Vengeance, Pole Star).
• I claimed my reward on Pilgrim Outpost. What now?

  Rewards for Dying Light will first appear in your game as a docket that can be exchanged at a Quartermaster. For Dying Light 2 Stay Human players, they will automatically appear in your in-game stash.
• I claimed my reward on Pilgrim Outpost, but I can’t find my reward in the game. Why is that?

  To find Pilgrim Outpost rewards in your game, you must first complete the Prologue section(s).
• Where can I complete Bounties?

  Bounties must be completed by playing Dying Light or Dying Light 2 Stay Human. Note: Users must first activate them on Pilgrim Outpost in the ‘Bounties’ section.
• What are Reputation Points?

  They are points you gain after claiming completed Bounties on Pilgrim Outpost. Reputation Points fill up your Reputation Rank. By acquiring enough Reputation Points, Outpost users can increase their rank and earn Pilgrim Tokens.
• What are Pilgrim Tokens

  Upon ranking up on Pilgrim Outpost, players receive special service coins that can be redeemed in Armory to buy rewards, such as special weapons, outfits, charms, paraglider skins, craft parts, etc., which will transfer over to your game(s).
• Can I spend Pilgrim Tokens on Dying Light and Dying Light 2 Stay Human rewards?

  Pilgrim Outpost is an all-in-one hub for all Dying Light fans, which means users can complete Bounties in Dying Light, but spend Pilgrim Tokens on items for Dying Light 2 Stay Human and vice versa. Players have the freedom to manage their resources however they like.

TechlandGG

• What is TechlandGG?

  It's a program where we reward players with unique items from the world of Techland games. Here, you can exchange your codes for dockets, for which you'll get exclusive in-game items.
• Do I have to do anything regarding the change to TechlandGG?

  The only thing you need to do is to reset your password. Then, simply enjoy the program and even more rewards to earn than before.
• Why do I get logged out sometimes?

  It might happen when you update your browser.
• The user has the full game and experiences problems with Community Events.

  Make sure you have successfully redeemed your code at the TechlandGG website.
  If you experience problems with Community Events, visit techlandgg.com, sign in, and go to your profile page. There, click your linked account and unlink it. Then link it again the same way you did the first time, and make sure you are not using game share.

  If you run into trouble while linking your gaming platform to your TechlandGG profile (Error: this platform is already used), contact us at support.techland.pl

  Also, at the bottom of the main menu screen in Dying Light, you can check if you are connected to the Techland Servers. Make sure it says that the Techland Servers are online. If your NAT type is set to moderate, you will need to change it to open – Dying Light is very NAT-sensitive. Also, check the configuration of your antivirus program and firewall.

  Lastly, if your game mode is set to hard or nightmare, switch it to normal.
• The number of completed quests is not updated.

  Contact the support team via support.techland.pl and tell us your gamertag or SteamID. The team will answer your ticket within 48 working hours.
• The user requests their account be removed.

  If you want to request the removal of your personal data and any account associated with Techland or to unsubscribe from our services, send an e-mail to the following address: gdpr@techland.pl
• The user has an account but cannot access the e-mail used to sign up (can't remember the password/mail address) and cannot reset their old TechlandGG account.

  If the user cannot access the e-mail used to sign up and has no way to confirm they once had access to the inbox, then the e-mail address cannot be changed.

Dying Light Dockets

• What are dockets?

  They're special vouchers you earn on techlandgg.com. You can exchange them at the quartermaster's for unique, powerful items.
• How to get dockets?

  You'll get them when you activate special codes we sneak in our official Dying Light materials, including videos, arts, social media posts, and so on.
• Why do I need to register?

  Linking your active PSN/XBOX Live/Steam with your TechlandGG account is necessary for us to move your dockets into the game. Without that, you won't be able to receive your rewards. During linking your accounts, the system will move you to the platform owner's website and ask you to log in.
• How to get a code?

  Follow our Dying Light and Dying Light 2 Stay Human channels and materials to spot the hidden codes.
• How and where can I exchange my dockets for items?

  Link your account with the platform on which you're going to play Dying Light to get your dockets moved to the game. Then go to the quartermaster – if you've just started playing Dying Light, it shouldn't take you more than an hour. You'll find the quartermaster on the first floor in the Tower. Talk to him to exchange your dockets for unique and powerful items.
• What weapons can I get?

  For your dockets, you'll get weapons of one of the three highest rarity types: rare (marked with blue), exceptional (purple) or legendary (orange).

  The two lowest rarity types are not taken into account, so you can be sure the items you get for your dockets are difficult to obtain and will be useful to you.

  Remember the weapons you get from the quartermaster are adjusted to your experience level. It's up to you to decide whether you want to spend all your dockets at once or keep some for later, when combat gets more challenging.
• My docket didn't appear

  Make sure you have successfully redeemed your code at the TechlandGG website.
  If you experience problems with obtaining dockets, visit techlandgg.com, sign in and go to your profile page. There, click your linked account and unlink it. Then link it again, the same way you did the first time.

  If you run into trouble while linking your gaming platform to your TechlandGG profile (Error: this platform is already used), contact us at: https://support.techland.pl/.

  Also, at the bottom of the main menu screen in Dying Light, you can check if you are connected to the Techland Servers. Make sure it says Techland Servers are online. Only then can you receive dockets. If your NAT type is set to moderate, you will need to change it to open - Dying Light is very NAT-sensitive.

  Lastly, if your game mkode is set to hard or nightmare, switch it to normal.

TechlandGG Rewards

• How to get other rewards?

  Follow the announcements on our website, take and complete quests,earn experience points to level up. New levels grants you additional rewards.
• What rewards can I get?

  Unique, powerful in-game items and original digital content, such as wallappers, soundtrack, concept arts and more.
• When will I get my reward?

  After claiming your reward in reward section, you'll see the in-game rewards immediately after linking your accounts and starting the game. If it was digital content, such as a concept art or soundtrack, you'll see it once you've downloaded it from your profile. You can find details regarding rewards and how to get them on your profile page in the "rewards history" tab.
• Where will I find my reward?

  You'll get your rewards on the platform you've linked to the TechlandGG website or on your profile page, ready to download.
• How to earn levels in the program?

  Complete quests, earn experience points to level on TechlandGG account.
• How many points will I get for a given quest?

  There's a certain amount of experience points assigned to each quest. You'll find the amount of experience points you can get for it in quest description.
• Can I get my rewards on more than one platform simultaneously?

  If you've linked more than one platform, your rewards will be redistributed to each of them.
• Where can I check my level and experience points?

  You can check your points on your dashboard profile and in your profile section.
• How can I get the Banshee Comic Book?

  You can download it from the main page. Once you've logged in, you'll find the link to the file on your profile page, under "Download History".
• Why can't I redeem my codes for Dying Light Bad Blood?

  Sadly, the Dying Light Bad Blood DLC is no longer available. Check out our many other DLCs and skin packs for Dying Light.
• How can I get the Banshee Comic Book?

  Once you've logged in, you'll find the link to the file on your profile page, under "Download History".
• A reward cannot be redeemed from the TechlandGG website.

  Contact the support team via support.techland.pl and tell us your gamertag or SteamID. The team will answer your ticket within 48 working hours.
• Do weapons that I bought in the Armory come with their own blueprints?
  Yes. Each weapon comes with a blueprint in the event that your item breaks and you wish to rebuild it. Blueprints will also transfer over to your in-game stash in a slot separate from your weapon’s. Don’t forget to redeem it.

Technical Issues

• I can't log in

  Make sure your log-in data is correct, such as your e-mail address and password.
  If you still encounter a problem and cannot log in, go to https://support.techland.pl/ and contact out support team.
  If you forgot your password, use the "reset pasword" option.
• I can't sign up

  Make sure you filled all tabs correctly and check your e-mail address.
  After filling the registration form, wait for an e-mail we'll send to the address you entered during the registration and activate your account.
• I can't sign up because I'm not getting the activation e-mail

  Make sure the e-mail address you entered during the registration is correct.
  If you still didn't get the e-mail to confirm your password, check your SPAM folder. If it's not there, go to https://support.techland.pl/ and contact our support team.
• I forgot my password

  If you forget your password during signing in, you can reset it using the "reset password" option.
  To do it, click the link in the log-in form and enter the e-mail address assigned to your account. Then, check your mailbox, where we'll send you an e-mail with a link to confirm your identity. Click the link and follow the instructions.
• I can't reset my password

  Contact our support team via https://support.techland.pl/.
• I'm having trouble linking my PSN/Xbox Live/Steam accounts

  Contact the support team via https://support.techland.pl/, give us your gamer tag or your SteamID. The team will answer your ticket within 48 working hours.
• I didn't get my activation/password reset e-mail

  Check your SPAM folder. It happens that our e-mails get stuck there sometimes. :)
• Linking a gaming platform fails, especially when the user tries to do so from their console or phone.

  Switch to a different browser, delete cookies, or use a private browsing mode.
  If none of the above works, please contact the support team.
• Error when linking a platform – "This platform is already used" message appears.

  This message appears if the user has previously (Dying Light Dockets) linked the platform to their account.

  Please contact the support team and describe the problem. Provide the e-mail address your platform is linked to and your console's gamertag or a link to your profile on Steam.

  If the platform has been linked to multiple accounts, you should send all e-mail addresses from your previous TGG accounts and a link to the affected platform's profile.

  For more info, contact us at: support.techland.pl.
• Error while signing up or signing in to an existing account.

  Make sure your login is entered in lowercase – you cannot sign in properly using uppercase characters.

  Users signing up: please contact the support team via support.techland.pl.
• The user has purchased the DL1 game on Switch/GOG and has a problem linking a platform to it or getting rewards.

  Switch/GOG is not currently supported by the system.
• The TechlandGG website stops working due to heavy traffic.

  In the case of a "Server error" message, please try to refresh the page later. We will try to fix any problems as soon as possible. Thank you for understanding.
• I’m having issues getting the Crane Bundle. I own both games and my game account is connected to TechlandGG but I still can’t claim the item.

  If you own both games but can’t claim the Crane bundle, make sure to connect your gaming platform(s) and launch them while connected to the internet.

  The connection status can be checked at the bottom of the main game menu.

TechlandGG Quests

• Why can't I see the refreshed progress immediately?

  There may be a small delay in refreshing progress on the website.
• Why can't I take more than 3 quests?

  It's a limitation in the program, after completing one of your current quests or abandoning it you can take another one.
• I didn't receive my experience points from the quest?

  Remember to always claim your experience points after completing the quest by clicking "Claim" button.

Twitch Drops

• I watch the streams, but I don’t receive Twitch Drops. Why?

  Check if you are logged in to your Twitch account and make sure it’s linked to your TechlandGG account (Step 3 and 4). Otherwise, you won’t be able to earn your Twitch Drops. To check your progress, go to your Twitch Inventory.

  Also, please note that it might take up to 2 hours to get your rewards in the game once you claim it on Twitch, assuming you already have your Twitch and TechlandGG accounts linked.
• I don’t have the game yet. Will I still get my rewards?

  Don’t worry, we have you covered! As long as you have a TechlandGG account, your rewards will be waiting for you. Just remember to claim them, and follow the rest of the steps.
• What should I do if I encounter issues?

  If you encounter an issue connecting your TechlandGG and Twitch accounts, please check Twitch connections in your Twitch account settings. In the case of TechlandGG-related issues, please reach out to our support team at https://support.techland.pl/.

  Please be aware that our support team can’t link accounts, change progression, or distribute the rewards manually.
• What will happen if I unlink accounts?

  Claimed rewards on TechlandGG won’t disappear, but Twitch Drops progress will be lost.
• As a streamer, how do I get Drops on my channel?

  All you need to do is to make sure your Twitch and TechlandGG accounts are linked, and that you’re opted into Drops (see Drops Streamer Home). To link your accounts, log in to your TechlandGG account and go to your Profile Summary or to Twitch Drops subpage to link your Twitch account.

Developer Tools

• Why is Techland partnering with mod.io rather than using Steam Workshop?

  mod.io is a cross-platform UGC solution, supporting 11 game systems and stores. We are launching with PC support, which includes our Steam and Epic Games playerbases. Console versions with in-game integration will follow in 2023, and partnering with mod.io ensures we can provide official mod support for all Dying Light 2 Stay Human players, regardless of platform or store preference.
• On which platforms can I access the Developer Tools (custom map mods)?

  Currently, PC platforms (Steam and Epic Games Store) have access to the Beta version of official mod support. All players can view submitted and approved custom maps from the main menu in game, via the Dying Light 2 - Developer Tool launcher, or directly by visiting mod.io/g/dying-light-2.

  Meanwhile, Community Maps have been implemented into the game as a new feature on PC and consoles. Players can explore new worlds created by our community right now by accessing them via the game’s main menu.
• What sort of mods can we expect to be available?

  Developer Tools played a huge part in the community support and success of the original Dying Light. It’s for this reason, we engaged mod.io to bring this experience to all Dying Light 2 Stay Human players on both PC and consoles. From the release, our goal was to engage creators who want to revisit and make new custom maps. Whether narrative, co-op, or competitive, they all play a part in what our community loves about Dying Light. We are always open to exploring a wide range of mod categories, both cosmetic and gameplay-based, as requested by players.
• Do I need a mod.io account in order to submit or play Custom Maps?

  In order to submit your custom map for Dying Light 2 Stay Human, creators will be required to sign in to mod.io using the Developer Tools. Account creation allows creators and subscribers to add custom maps to their mod collection. The process is simple and requires email authentication for the user. Once a mod.io user account has been created, players can browse, rate, comment on, and subscribe to Developer Tools at mod.io/g/dying-light-2. Custom maps submission is available exclusively via the Map Editor program.
• Will the experience differ for console players versus PC players?

  Techland has partnered with mod.io to provide the same Community Maps experience for all the players. When it comes to Developer Tools, games are traditionally made using a PC, and in line with this approach, we have released a dedicated creation tool.

  The Dying Light 2 Stay Human Dev Tools provide players on PC with our own toolset to create maps, stories and dialogues. These creations can then also be tested in the software before being uploaded to our game via mod.io.
• What's new in Developer Tools?

  We've added assets from the first Dying Light so that you can recreate the world of Harran in Dying Light 2 Stay Human. This package consists mainly of slums, small buildings, a hangar set, a railway set, and catwalks. Additionally, we’ve implemented new meshes from the world of Hellraid to open up the potential for more fantasy worlds and LOD’s for custom maps. We will continue to support Community Maps and Developer Tools for years to come!
• Why aren't all the maps available on consoles?

  Some maps are running into performance issues on certain platforms. Considering that Developer Tools are still in beta, certain optimization features may not be available at the moment. We are presently working to implement changes in 2024 that will allow players on platforms to experience some of the more elaborate creations of our community.
• What is the difference between Developer Tools and Community Maps?

  Developer Tools is what is used by our community to utilize our toolset, create their own games and upload them to Dying Light 2 Stay Human through mod.io. Community Maps is a new feature within the game that allows our playerbase to access and play those games.

Community Ideas

• What are Community Ideas?

  Community Ideas is a subpage on Pilgrim Outpost dedicated to our fans. Since the launch of Dying Light 2 Stay Human, we’ve been flooded by the community’s requests for features and ideas that they would like to see added to the game. We want our players at the forefront of everything that we do here at Techland. This is why we are giving them the opportunity to help make those wishes reality by allowing the best and most suitable ideas to find their way into the game.
• How can I submit my Ideas?

  Visit the Community Ideas page on pilgrimoutpost.com/community-ideas and click on“Submit an idea”. Note that you need to be signed up and logged in to Pilgrim Outpost to be able to fill out the form and submit your idea. Remember to list only one idea per entry. And before sending it, please make sure that a similar idea isn’t already up for voting.
• What happens with my Community Idea after I submit it?

  You should receive an email from our team notifying you about the status of your Community Idea, and whether it gets approved or rejected. Bear in mind that every entry has to undergo the moderation process first, which means it might take some time before you get a response. Once your submission passes all the moderation criteria, it will get published in the “VOTING” tab and you should receive a notification email.
• How can I vote for ideas?

  Create a Pilgrim Outpost account and upvote however many submissions you like. You can also downvote ideas if you believe they don’t fit well with the overall Dying Light 2 Stay Human vision, though that won't alter the “Most Popular” ranking. The top ten suggestions will then automatically be moved to “IN REVIEW”.
• Will my ideas get added to the game?

  Not every idea is going to end up in the game. Only the ones that successfully make it through the whole process will be implemented. This process consists of four stages: community vote, developer review, approval, and development.
• How can I ensure that my idea gets more upvotes?

  Encourage people to vote on your idea, so that it cracks the top most popular list, by using the direct link to that idea and sharing it around.
• My idea made it to “Approval” or “In Development”. When will I see it get implemented into the game?

  No two ideas are alike. In game development, things are always in flux, not to mention, some concepts are far more ambitious in scope than others. For that reason, we can’t specify any dates, but once an idea has made it to “IN DEVELOPMENT”, you can be sure we are doing everything in our power to implement it.
• When will I see my idea implemented into the game?

  It all depends on the appeal of the idea itself. First, it has to place in the top 10 of the most popular list in “VOTING”. It will then be reviewed by our developers to assess its scope and if it fits within the overall direction of the Dying Light franchise. We will let you know which ideas make the cut by regularly updating the “APPROVED” and “IN DEVELOPMENT” sections.
• What does the process look like?

  The entire process consists of the following stages and requirements:

  Moderation

  After an idea has been submitted, our moderation team has to run a check to make sure it doesn’t go against any of our Terms & Conditions or other requirements. Look for details in the answer to the question about moderation criteria below.

  Voting

  If a submission meets the criteria, it will be officially listed on our site in the “VOTING” tab, where the community can upvote their favorite ideas.

  In Review

  Our devs will regularly review the ten highest-rated ideas in “VOTING” and transfer them to the second stage, called “IN REVIEW. There is no specified time frame to estimate how long the review process will take. Developers will assess the feasibility of those ideas and examine whether they are consistent with the overall vision for the Dying Light franchise.

  Backlog

  If a Community Idea sounds promising but cannot be executed straight away, it can also end up in the BACKLOG. We may or may not return to it someday, depending on the reasons provided in the Developer Feedback.

  Approved/Rejected

  Once the review process is complete, the entries will move on to the third stage, which can be broken up into two different scenarios: “APPROVED” – receiving an official green light from our devs, or “REJECTED” – discarded suggestions deemed not feasible by the devs. Rejected ideas will have an attached Developer Feedback explaining why they won’t advance to the next stage.

  “In Development”

  This means your idea is being worked on. And although we will not be able to provide a specific date for when it gets implemented into the game, we do assure you we are doing everything in our power to make it happen.

  “Implemented”

  Your idea has been added to the game.
• How can I track the status of my idea? How will I know if my idea got approved or rejected?

  You will be able to track the status of your idea(s) through the email that was linked to your Pilgrim Outpost account. We will be sending notifications to anyone who submits an idea.
• Who will review my idea?

  Our developers — designers, programmers, franchise directors, and others!
• What if someone copies my Community Idea?

  As a video game studio, we understand what goes into the creative process and that two or more people will often come up with the same or similar ideas. This does not necessarily mean that someone has copied a concept. We will do our best to block any duplicate entries as early as possible in the moderation phase by notifying users via email and encouraging them to vote for Community Ideas that already exist on the site.
• Why is my idea not in the “In Review” slot, but a similar one is?

  Upvotes are as important as the idea itself. Since we’ve received thousands of suggestions, we will prioritize the ideas with the most upvotes, to filter the demands more efficiently. We also weed out the ideas that are too similar to others to avoid redundancies within the system. And if you do find one that already exists, why not vote for it?
• Will I get compensated for the ideas that were developed?

  Community Ideas serve as a form of community interaction, not an active component of game development. It is merely an alternative to asking you what features you’d like to see through our social media, a system that gauges interest and enthusiasm around feedback or potential features.
• Why hasn’t my Community Idea been published on the site after I submitted it?

  All submissions not listed in the “VOTING” tab are currently still undergoing the moderation phase or were rejected because they did not meet the moderation criteria.
• What are the moderation criteria?

  Each submission will go through moderation to check if it meets the necessary criteria before it can be cataloged on the page. Entries cannot contain anything that is unlawful, tortious, fraudulent, deceptive, obscene, sexually explicit, defamatory, violent, threatening, harassing, abusive, falsely representative, or invasive of someone else’s privacy. Your Community Idea must not include any content that infringes any third-party intellectual property rights or otherwise violates third-party rights.

  Additionally, only one idea can be listed per submission. All fields of the form (i.e., title, subtitle, description, etc.) must be filled out properly. The contents of each entry cannot be vague, unclear, irreverent (e.g., “make the game run on Ouya”, or “make the game free”), or include personal information. Please also note that the program refers specifically to requesting new features or adjusting the existing ones, and not reporting bugs and glitches. Finally, Community Ideas that share many similarities with the previously submitted concepts or features that are already in the game will all automatically get flagged. Last but not least, we’re making sure that the ideas published are not only great, but also feasible to implement, aligned with the development vision for Dying Light 2 Stay Human.
• In what languages can I submit my Community Ideas?

  English, German, Polish, French, Spanish, and Chinese are the languages supported by our system and moderation team.
• I want to change my Community Idea. Can I edit my submission?

  You cannot edit your idea. Once an entry has been submitted, it cannot be changed. However, you may still view all your submissions that have been published in the “YOUR IDEAS” tab.
• There are too many Community Ideas listed on the page. Are there any options that could help me filter out the list?

  You can navigate through the tabs (VOTING, IN REVIEW, APPROVED, IN DEVELOPMENT, or REJECTED). What’s more, you can use other options to narrow down the list, like the category or most recent/popular filters, and the keyword search bar. Bear in mind that most entries are in English and that the feature brings up results based on titles and short descriptions.
• Certain Community Ideas appear in a foreign language. Should this be happening? What do I do?

  We are now accepting submissions in many other languages, namely: English, German, Polish, French, Spanish, and Chinese. If you want to read an entry written in a language that you don’t understand, open the Community Idea window by clicking “More”. There, you can access an auto-translate feature by Google's Translate API that translates the original text into your language.